The bell in the top bar collects everything that needs a person's attention. The badge counts unread notifications up to 9+. Open it to read them, press Mark all as read, or Refresh. Clicking a notification opens the record it is about.
Every notification
| Title | When | Who sees it | Opens |
|---|---|---|---|
| New self-registration | A guest submitted the registration form | Anyone who can view customers | The customer |
| New online booking | A guest booked through the booking page | Anyone who can view bookings | The booking |
| Course booking needs enrolment | A course booking is still reserved and not enrolled three days before it starts | Anyone who can view bookings | The booking |
| Waiver signed | A customer signed a waiver online | Anyone who can view waivers | The customer's Waivers tab |
| Waiver expires before trip | A required waiver signed online runs out before a trip in the next seven days | Anyone who can view waivers | The customer's Waivers tab |
| Course completed | A student completed an enrolment | Anyone who can view enrolments | The course |
| Student stuck in completed course | A course completed while a student still has open sessions | Anyone who can view enrolments | The course |
| Course starts tomorrow without instructor | A course starting tomorrow has a session with no instructor | Anyone who can view all courses | The course |
| Trip tomorrow has no boat master | A trip leaving tomorrow has no boat master | Anyone who can view all boat trips | The trip |
| Team member joined | An invited colleague set their password | Anyone who can view users | The users page |
Shared, not personal
Notifications belong to the dive center. One event is one notification, and everyone whose permissions cover it sees the same entry with the same read state. When one colleague reads it, the badge clears for the others too. Each reader sees the text in their own language, except the summary line of a new online booking, which is always in English.
Some clear themselves
Warnings are marked as read once the underlying problem is fixed: handling or declining a registration, the customer signing any waiver online, enrolling or cancelling the course booking, settling the stuck enrolment, staffing the sessions, or assigning a boat master to the trip. Repeating checks do not post the same warning twice, except that a stuck enrolment or a course booking that is still not enrolled gets a new warning after the old one has been removed.
Notifications are removed 30 days after they were read, and in any case 90 days after they were posted. The bell shows the newest 30.
Nothing here is emailed
In-app notifications are never sent by email. The only routine emails to staff are the daily schedule reminder, which is on unless you switch it off in your profile, and the dive log request sent to each group leader once a trip has ended. See Your profile, language and password and How dive logs are requested.
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