Returns, damage and overdue gear

Open a rental from the list to reach its panel: the customer, the dates, the pricing breakdown, the note, and every line with its state.

Return gear

Press Return on a line, or Return all. For each line choose the condition: OK, Damaged or Lost, and for the last two you can add a Note. Confirm with Return … items. Partial returns are normal; the rental turns Returned only when the last open line is back.

In a date range rental, a returned line is charged up to the day it was marked returned rather than the rental's end date. A bundle keeps charging until its last component is back.

Overdue

A rental whose end date has passed with lines still out is Overdue. It gets an amber border in the list, the summary strip counts it, the dashboard shows Overdue returns with the days overdue, and the attention strip links there. Late gear stays committed in the availability count until it is returned.

Extend or adjust

The pencil on the panel opens Edit rental, where you can change the End date of a date range rental, the Note, and the Total override. The override replaces the computed total and is the only way to give a discount; the computed figure stays visible, struck through. A per-trip rental's dates follow the departure slot and cannot be changed.

Cancel

Cancel rental cancels the whole rental. It is only possible before any line has been returned.

Where else it shows

The customer's Activity tab lists their Rental history with dates, items, total and status. The dashboard's Due back today panel lists today's returns and how many units are out.