Enrol students

Students are enrolled from the Roster tab of the course. The line at the top counts them, and Enrol student opens the dialog.

Enrol from a booking

If guests booked this course type online or at the counter, their bookings that are not enrolled yet are listed under Pending bookings with an Enrol button each, whether they are still reserved or were already confirmed by hand. Enrolling confirms the booking and emails an online guest their confirmation; a booking that was already confirmed by hand gets no second email. The email and its calendar file give the start date of the course you enrol the guest on, not the date the guest asked for. When several people booked the course together, their bookings sit together under Pending bookings with Enrol all, which enrols each of them in turn. Each enrolment runs the checks below on its own. Anyone who cannot be enrolled is listed under Not enrolled with the reason, and the others are enrolled.

Enrol directly

Search the Customer and press Enrol. The person has to be a customer already; add them under Customers first.

What DivePilot checks

• If the template has a prerequisite level, the customer must hold it. An equivalent level from another agency, or a higher card on the same ladder, counts too. Otherwise the enrolment is refused with "The customer does not hold the certification required to enrol in this course".
• If the course has a Max students limit and it is reached, the dialog warns and the enrolment is refused.
• A customer cannot be enrolled twice in the same course, and a cancelled course accepts nobody.
• If an open water session is already on a trip and its dive group is full, the enrolment is refused with "The dive group has reached its maximum number of divers".

What enrolling does

The student gets a pending attendance row for every existing session, joins the dive groups of open water sessions already on a trip, and a linked booking becomes Confirmed. If the course had already completed, it reopens.

Withdraw or remove

• Withdraw student marks the enrolment as withdrawn and keeps the record. A linked booking is cancelled, and a guest who booked online gets the usual cancellation email. Someone who holds only View own courses can withdraw students only from courses they instruct.
• Remove enrolment deletes the enrolment with its attendance. A linked booking returns to Reserved, so the reservation is pending again rather than lost.

Both free the student's seats in the course's dive groups. A withdrawn student leaves the groups on boat trips dated today or later, stays on earlier trips for the records, and is not seated when a session is assigned to a trip afterwards. A removed enrolment takes its seats off every trip.

While a booking is linked to an enrolment it takes its status from it, so the booking page offers no cancel, restore or no-show for it. Withdraw the student, complete the enrolment or remove it instead.

Both ask you to confirm. Recheck completion on a row re-runs the completion check, see Completion and the awarded certification.

Keep an eye on enrolments

The Active enrolments tab on the Courses page lists every student who is enrolled or in progress in a course that is not cancelled, with the sessions still outstanding. Instructors whose access is limited to their own courses see only the students of courses they instruct. A student whose course has already completed but who still has open sessions is flagged in amber and listed first on their page of the list. On a customer's profile, the Activity tab lists all their courses, including completed and withdrawn ones, with the start date, the enrolment status and any open sessions.

Price and bill

The course is charged to the student's bill when they are enrolled, at the price of the run's start date. Under Course price for this student, you can set another price for one student; it shows "List price on" the start date, and Use the list price goes back to it. The enrolment shows "Charged to bill 12 (Anna Berg)" with a link, and a student who is billed to someone else lands on the payer's bill. See Bills.