Change a booking's date, departure or type

A booking can be edited as long as it is neither cancelled nor completed. Open it and press Edit; the dialog is titled with the booking number.

What you can change

• Date (Course start date for a course), and for a fun dive the Departure slot. A slot that has since been switched off in your settings stays selectable for this booking.
• The type, Fun dive or Course, and for a course the Course template. Switching to a fun dive adds the gear your dive center includes in every fun dive, at the standard size; switching to a course removes it.
• The Equipment requests, the equipment note and the Nitrox card (Diving on nitrox).

The customer, the booking number and the status cannot be changed here. To book someone else, cancel and create a new booking.

What is locked

• The type switch is greyed out while the booking has a course enrolment. Choose Remove enrolment on the course first; Withdraw student keeps the enrolment and cancels the booking instead.
• Changing the type, the date or the departure of a booking that is seated on a trip is refused with "This booking is seated on a boat trip - remove it from the trip before changing its type, date or departure".
• Switching a course booking with an enrolment to a fun dive is refused with "This booking is linked to a course enrolment - withdraw the enrolment first".
• A new nitrox tick is refused while We offer nitrox is off under Settings, Dive centre. A booking that already has nitrox keeps it, shown with "Your dive centre no longer offers nitrox. Untick it to take it off this booking."

Move a guest to another day

Changing the date or the departure does not move the guest on the trip. If they are already seated in a dive group, the change is refused until you take them off.

Note: Take the guest off the trip first: open the trip, choose Remove from the group on their row, then edit the booking's date. The booking returns to Reserved, appears under Unassigned bookings on the trip with the new date and departure, and you seat them there.

If the guest picked a trip online, changing the date or the departure drops that trip from the booking: the booking page and the emails no longer name the old boat.

Moving the whole trip to another day or departure is different: its bookings move with it and stay confirmed, and online guests are emailed the new details.

Nobody is emailed

Editing sends no email, not even for online bookings. Tell the guest yourself if the date changed; their email is on the customer card. Seating an online booking again, as in the note above, does send the guest a new "You're confirmed" email for the new trip.

Rental gear

The equipment list in the dialog replaces what was there. A line for equipment or a kit that has since been switched off does not block saving; it is marked "No longer offered - kept as the guest asked for it. Remove the line to drop it." Adding a new line for switched-off equipment is refused with "This equipment category is disabled and cannot be rented" or "This equipment bundle is disabled and cannot be rented". Choosing the equipment or kit on a line prefills the size from the customer's profile when it matches one of your stock sizes. Clearing the list removes the requests. Saving also copies the wetsuit, BCD, fins, mask and weight sizes on the list into the customer's profile. Gear included in every fun dive is not part of that list: it has its own row, Included in every dive, with its size and Brings own, and saving the list never removes it. Switching the type hides the row; the gear follows the type when you save. You can also change it on the booking page, while the booking is open and its date has not passed. A past booking keeps its included lines as they were, unless you change its type or restore it.

The bill

A change re-prices the guest's bill only when the date, the departure slot or the extras change, because those are what the lines are priced from. The other edits leave the bill as it is. A line already posted keeps its price until one of those changes. See Bills.